Our Story

Mimi Support

Mimi was born from lived experience. Founded by Jo—a passionate advocate and mother—our journey began as she navigated the complexities of the NDIS after her daughter Mila joined the scheme.

Motivated by the daily highs and lows of supporting a loved one with a disability, Jo set out to create something different: an organisation truly centred on people and their individual journeys.

Jo understands firsthand the challenges, frustrations, and small victories that come with coordinating care and accessing support. Every day, she collaborates with providers, therapists, and support networks to ensure Mila’s needs are met—and it’s that same dedication that underpins everything we do for the individuals and families we support.

At Mimi Support, we believe everyone deserves to feel heard, understood, and empowered. Our goal is to help people not only reach their goals but to thrive—building confidence, gaining independence, and feeling genuinely supported.

We listen. We understand. We act.

Whether it’s navigating systems, overcoming barriers, or advocating for what matters most, we’re here to stand beside you. We embrace complexity, value real connection, and proudly walk the journey with you—because we’ve lived it too.

Our Mission

To empower individuals and families with the tools, knowledge, and support their needs to confidently navigate the NDIS and live more independently.

"Jo and the team at Mimi Support genuinely care. They helped us through every step and made the process feel less overwhelming."

— NDIS Participant’s Parent

Meet the Team

  • Joumana Dergham

    Joumana Dergham

    FOUNDER